• The Mountaineers
  • Mountaineers Books
  • Log in / Join
  • Donate
  • Logo The
    Mountaineers
  • Donate
  • Log in / Join
  • Activities
    • Find Activities
    • Activity Overviews
    • Find Routes & Places
    • View Trip Reports
    • Lodge Reservations
    • Upcoming Events
    • Youth Programs
    • Schedule & Manage
  • Courses
    • Find Courses, Clinics & Seminars
    • Virtual Education Center
    • Course Overviews
    • Course Calendar
    • Badges
    • Find Instructor Opportunities
    • How To
  • Conservation
    • Advocacy
    • Stewardship
    • Education
  • Volunteer
    • Volunteer With Us
    • Schedule & Manage
    • Leader Resources
    • Branches & Committees
  • Youth
    • Programs by Location
    • Programs by Age Group & Type
    • Summer Camp
    • Family Programs
    • Partner Programs
    • Volunteer with Youth
    • Resources & FAQs
  • Membership
    • Join The Mountaineers
    • Getting Started
    • COVID-19 Response
    • Benefits
    • Gear Library
    • Give a Gift Membership
    • Scholarships
    • Badges
  • Locations & Lodges
    • Bellingham Branch
    • Everett Branch
    • Foothills Branch
    • Kitsap Branch
    • Olympia Branch
    • Seattle Branch
    • Tacoma Branch
    • Seattle Program Center
    • Seattle Program Center Bookstore
    • Tacoma Program Center
    • Baker Lodge
    • Meany Lodge
    • Stevens Lodge
    • Irish Cabin Property
    • Kitsap Forest Theater
  • Events
    • Virtual Events & Activities
    • Bellingham Branch
    • Everett Branch
    • Foothills Branch
    • Kitsap Branch
    • Olympia Branch
    • Seattle Branch
    • Seattle Program Center
    • Mountaineers Books
    • Tacoma Branch
    • Tacoma Program Center
  • Blog
    • Most Recent
    • Books
    • Conservation & Advocacy
    • Courses & Activities
    • History
    • How To
    • Mountaineer Magazine
    • News & Events
    • People
    • Safety Stories
  • About
    • History
    • Vision & Leadership
    • Staff
    • Employment
    • Safety
    • The Mountaineers Foundation
    • Contact Us

    • Mountaineers Books

      Changing lives since 1960.

      Shop
  • Logo
    Mountaineers
    Books
  • Donate
  • Log in / Join
  • Books & Maps
    *Books & Maps* by Subject
    • Adventure & Biography
    • Biking
    • Climbing
    • Conservation (Braided River)
    • First Aid & Safety
    • Fitness
    • Green Trails Maps
    • Hiking & Backpacking
    • History
    • Lifestyle (Skipstone)
    • Maps
    • Marine Sports
    • Nature
    • Outdoor Leadership
    • Partner Publishers
    • Photography
    • Snow Sports
    • Travel
    *Special* Book Lists
    • New Releases
    • Best Sellers
    • Top 10 Climbing
    • Top 10 Hiking
    • Top 10 Biking
    • Top 10 Winter
    • Award Winners
    • Editors' Picks
    • Coming Soon
    • Family Friendly
    • Course Textbooks
    • Women Authors
    • Staff Picks
    • Women in the Wild
  • Gear & Apparel
  • Authors
    • Meet Our Authors
    • Events & Web Series
    • Blog
    • Videos
    • Facebook
    • One Percent
    • Legends and Lore Sampler
    • Editors' Picks
  • About
    • Our Partners
    • Bookseller Info
    • Request a Catalog
    • Press Inquiries
    • Submissions
    • Staff
    • Employment
    • Contact Us

    • Get outside with us!

      The Mountaineers teaches skills and leads outdoor activities for all ages and levels in the Pacific Northwest.

      Learn More
You are here:
  1. Home
  2. About
  3. Vision & Leadership
  4. Board of Directors
  5. Committees
  6. Branch Leadership Committee
  7. Mountaineers Leadership Development
  8. Resource Center
  9. 2019 Leadership Conference
  10. Through the Crux: Mastering Difficult Conversations
  11. Mastering Difficult Conversations - Slide Deck
Share this Page: Facebook Twitter Email
Navigation
  • History
  • Vision & Leadership
    • Board of Directors
      • 501(c)(3) Tax Status
      • Board Meeting Minutes
      • Attendance Summary for Board of Directors' meetings
      • Articles of Incorporation
      • Bylaws
      • Board Policies
      • Committees
        • Branch Leadership Committee
          • Branch Leadership Committee Meeting Minutes
          • Activity Council Charters
          • Activity Councils & Summits Guidance
          • Activity Council Charter Template
          • Mountaineers Leadership Development
            • Leadership Development Fund
            • Resource Center
              • 2021-2022 Leadership Development Series
              • 2020-2021 Leadership Development Series
              • 2020 Redesigning Outdoor Education Series
              • 2019-20 Leadership Development Series
              • 2019 Leadership Conference
                • 2019 Breakout Sessions
                • 2019 Presenters
                • Performing Under Pressure
                • Liability Traps in the Volunteer-Based Recreation Arena
                • Followership, Awareness, & Feedback: Grow Your Skills in Communication
                • Up Your Trip Planning Game with Digital Tools
                • Through the Crux: Mastering Difficult Conversations
                  • Mastering Difficult Conversations - Slide Deck
                  • Mastering Difficult Conversations - Scenarios
                • The Big 3: Planning, Implementing, and Evaluating for Effective Instruction
                • Safe Zone: LGBTQ Basics for Inclusive Leadership
                • Dried Food & Meal Preparation
                • Providing High-Quality Feedback for Improved Performance
                • Adding to Your Quiver: NOLS Leadership Model
                • Climate Change in the PNW: What's Happening, What's Going to Happen, and What to Do about it
                • Injury Prevention & Overuse
                • These are not "Soft Skills"! Facilitating Emotional Safety: A Foundational Risk Management Skill
                • The Body Doesn't Lie: Managing Risk Through Somatic-Based Learning
                • Culture Eats Strategy for Breakfast...and so Does a 113-Year-Old Legacy
                • Current Initiatives and Challenges at Mount Rainier
              • 2018-19 Leadership Development Series
              • 2018 Leadership Conference
              • 2017 Leadership Conference
              • 2015 Leadership Conference
              • 2014 Fostering Leadership Conference
              • Leader Resources Webinars
            • Upcoming Events - Leadership Development Series
            • Past Events - Leadership Development Series
            • Seminar Live Stream
            • images
          • Hiking & Backpacking Summit Group
          • Sea Kayaking Summit Group
        • Carbon Footprint Reduction Committee
        • Conservation & Advocacy Committee
        • Equity & Inclusion Committee
        • Finance Committee
        • Governance Committee
        • Risk Management Committee
        • Stewardship Partners Committee
        • Global Adventures Committee
        • Walking the Wild Committee
        • The Mountaineers eLearning Department
        • Freedom 10 Committee
      • Financial Policies
      • Honorary Members
      • Clubwide Activity Standards
      • Strategic Plan
      • Board Meeting Agendas
      • 2021 Proposed Bylaws - Track Changes
      • COVID-19 Vaccine Verification Committee
    • Advisory Council
    • Vision 2022
    • Annual Reports
    • Financials
  • Staff
  • Employment
  • Safety
  • The Mountaineers Foundation
  • Contact Us

Mastering Difficult Conversations - Slide Deck

Courtesy of Vik Sahney.

PDF document icon LC 2019 Difficult Conversations.pdf — PDF document, 1.35 MB

Share this Page: Facebook Twitter Email

The Mountaineers

Helping people explore, conserve, learn about, and enjoy the lands and waters of the Pacific Northwest and beyond.

  • Contact Us
  • Privacy Policy
  • Terms & Conditions
  • Feedback
  • Mountaineer Magazine
  • Employment

Mountaineers Books

An independent nonprofit publisher

  • Contact Us
  • Privacy Policy
  • Terms & Conditions
  • Bookseller Info
  • Press Inquiries
  • Employment

Connect with the Mountaineers Community

Connect with the Mountaineers Books Community

YouTube

The Mountaineers®, a 501(c)(3) nonprofit organization. Tax ID: 27-3009280.

Mountaineers Books is a registered trademark of The Mountaineers®, a 501(c)(3) nonprofit organization. Tax ID: 27-3009280.

Design: Neal Maher
Development by Percolator & Jazkarta. Powered by Plone.