The Mountaineers Emergency Line

The Mountaineers Emergency Line

The Mountaineers provides around-the-clock support to members and volunteers out on Mountaineers trips. Learn about our emergency contact procedures, which includes an emergency call line.

206-521-6030

What is the Mountaineers Emergency Line?

The Mountaineers Emergency Line is available 24/7 to support any incident that happens on a Mountaineers trip. Calling this number will put you in touch with the organization through a staff member or trusted volunteer. They can advise if the caller has questions, or if he or she is unsure of whether to call 911.

When should I call the Mountaineers Emergency Line?

Members should call or text the Mountaineers Emergency Line when there has been a Critical incident (i.e. fatality) or Major incident (e.g. SAR and/or calls to 911). The organization needs to be notified of these incidents to initiate the Mountaineers Critical Incident Response Plan, and to help address press inquiries and/or manage other, related concerns.

206-521-6030

If you are unsure of whether or not to call the Mountaineers Emergency Line, please call!

1) First call 911, or contact SOS on your satellite device and clearly state:

  • The nature of your emergency
  • Your precise location
  • The nature of the terrain (eg. will technical equipment be required for rescue?)

2) Once the emergency has stabilized, notify the club by calling or texting the Mountaineers Emergency Line: 206-521-6030. The Mountaineers representative can support by notifying emergency contacts and relevant committee/club leadership and, if appropriate, by activating the Critical Incident Response Plan and facilitating communications with  external organizations such as the media.

206-521-6030

Calling the Mountaineers Emergency Line will bring the support of the organization to bear. The responding representative can provide advice on managing through the incident, notify emergency contacts and relevant committee/org-wide leadership, and serve as spokesperson for external organizations such as the media.

If you call the Mountaineers Emergency Line, you will hear a message that says:

You have reached the Mountaineers Emergency Line. If you are currently involved in a Mountaineers activity-related emergency, please hang up and dial 911. If you have already notified 911, please stay on the line and you will be connected to the on-call Mountaineers emergency contact who can provide you with further assistance." 

When you text, including from a satellite device, you will receive the following automatic response

“The Mountaineers: Thank you for opting in to receive sms messages from us. Message frequency may vary. Message and Data Rates may apply. Reply STOP to stop receiving messages from us. Reply HELP for more information.”

An emergency coordinator will typically respond within 15 minutes.

The Mountaineers Emergency Line can also be used for support with the following scenarios:

  • Delayed party: if your Mountaineers trip is running late but is not in trouble, you can contact the emergency line for support in notifying the emergency contacts of the participants on your trip
  • Overdue member: If you are concerned that a loved one has not returned home, the Mountaineers emergency representatives can help answer questions or support any necessary steps.
  • Unusual circumstances: If your party witnesses or experiences something that will require extra support, but does not warrant 911, the emergency line is the best place to go.

View, download, and/or print a summary of the Mountaineers Emergency Contact Procedures. You can print and can cut out a card to carry in your Ten Essentials package or store the file on your mobile device.